Refund And Return
At Celiber Wood, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, our Refund & Return Policy outlines the process for returns.
1. Returns
We accept returns of products under the following conditions:
- Eligibility: The product must be unused, in its original packaging, and in the same condition as when you received it. Returns must be made within 30 days of the purchase date.
- Non-Returnable Items: Custom or special orders, clearance items, and gift cards are not eligible for return.
- Return Process: To initiate a return, please contact our customer service team at [Your Email] or [Your Phone Number] with your order details. We will provide you with a return authorization and instructions on how to send the product back to us.
2. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Your Email] or [Your Phone Number] for further instructions.
3. Shipping
- Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Damaged Items: If the product was damaged during shipping or if you received the wrong item, we will cover the return shipping costs.
4. Contact Us
If you have any questions about our Refund & Return Policy, please contact us at:
Celiber Wood: Kaithal Road, Assandh, Karnal – 132039
Email: Celiberwood123@gmail.com
Phone: +91 92558 92608